In using this website you are deemed to have read and agreed to the following terms and conditions:

General

Please note that StyleColab can change the contents of this website and the contents of the terms and conditions without notice.

Copyright

All material on this website including images and text is copyright under the ownership of StyleColab.  Any copying or use of material from this website without the prior written consent of StyleColab is prohibited.

Pricing

All prices appearing on the website are subject to change without prior notice. All orders are subject to acceptance by StyleColab.

Payments

To secure your booking and your preferred service date, a 30% deposit is required. Full payment must be made at least 72 hours prior to your first session or services are conducted and payment is not accepted on the day of your service. We accept payment via bank transfer or Paypal. Please note, online or virtual services, payment in full is required.

Cancellation

Deposits are non-refundable. If for any reason you need to cancel your appointment, we will hold your payment if more than 72 hours notice is provided, for you to reschedule your session for a later date. Failure to communicate your cancellation by phone call at least 72 hours prior to your session, will incur a 30% fee of the total cost of your service.

Rescheduling an Appointment

We understand that life and circumstances get in the way sometimes and we are happy to reschedule and accommodate your needs as best we can. If for any reason you are unable to make your appointment and would like to rebook, we will hold your payment. You must communicate your rebooking by phone call, at least 72 hours prior to your appointment or a 30% fee of the total cost of your service will be charged.

Gift Voucher

Gift vouchers are non-refundable for change of mind and not redeemable for cash. Styling sessions are subject to availability at the time of booking.

Additional Information

Should the session finish and you would like to continue to seek advice in your wardrobe or keep shopping with Vicki and pending availability, the session can continue however there will be an additional fee of $129/hour.

Travel & CarPark Expenses

Travel expenses for the stylist are extra if the client is based more than 20km from Melbourne CBD and shall be advised on a case by case basis. All car parking fees obtained during a Personal Shopping Service will be charged at cost to the client.

Privacy & Security

We respect your privacy and all the information collected during the by us will only be used to deliver services and products to you. Your information will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned.